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Administrative Assistant


Growing pet care company in need of Administrative Assistance
Great opportunity for someone looking to grow with an expanding business.

Appropriate candidate:

  • Is extremely detail-oriented
  • Is exceptionally organized
  • Can work well independently in a fast-paced environment
  • Has excellent communications skills (both written and verbal)
  • Has an aptitude for outstanding customer service
  • Is great with people and is able to handle a variety of personalities
  • Has a LOVE for animals and is looking for a long-term position in pet care
  • Is available to respond to inquiries via phone and/or emails during normal office hours

M-Fri 8am-4pm, as well as occasional off-hour calls

Administrative responsibilities include:

  • Responding to calls immediately and professionally
  • Selling business services via phone or email and closing leads
  • Managing the day-to-day activities of the business including coordinating walker/client
    communications and handling other basic/general office responsibilities.
  • Managing walker/sitter schedules, vacations, time off, etc.
  • Securing back-up’s and coordinating visits, keys, codes and other pet-related information
  • Basic administrative duties such as calling/emailing clients, scheduling appointments, on-going
    follow up and data entry
  • Keeping database up-to-date and accurate on an ongoing basis
  • Work with business owner and team on processes and procedures and updating forms,
    database and other systems as needed
  • Proofreading and editing marketing materials, policies, online communications and other
    business related material
  • Depending on schedules additional responsibilities may include generating invoices, tracking
    payments, collections, paying bills, payroll support, making deposits and providing back up to
    other team members.


  • Approximately 20 hours a week (where some weeks will be more and other weeks will require
    less time depending on call volume).
  • Remote, work-from-home position
  • Availability required for face to face meetings with new clients (M&Gs). Must be flexible about the
    timing of these important meetings to accommodate clients’ schedules – many M&G’s are at night
    and on weekends, and often occur last minute.
  • Must live in or near the service areas we cover (as far west as Franklin, MA and as far east as
  • Individual must have his or her own access to a fully functioning computer, printer, smart phone
    (with a data plan)
  • Experience texting, emailing and the ability to manage and navigate web-based software
  • Experience with Asana project management software a plus.
  • Must have working knowledge of Word, Excel, and social media platforms such as Facebook,
    Instagram and Twitter.
  • Must be able provide own transportation. Team members are required to travel to main office on
    a monthly basis for face-to-face meetings.

The position offers a fantastic opportunity to be a part of a growing pet care company, and
become a valuable member of a professional team. There are opportunities for growth including
becoming more involved in the management and development of the business for the right

While the position is part-time, we are looking for someone who is available each day during
regular office hours. Must also be willing to work odd hours and respond to inquiries on a timely
basis. Weekend and holiday work is required. Must be available for additional hours over the
summer, our busiest time. Training is detailed so only those interested in a long-term, permanent
position need apply.

Please respond via email with a resume and letter of inquiry for why this would be an ideal position for you.

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